Frequently Asked Questions


How far in advance should I book?

It’s never too early to lock in your date if you want to ensure the date is available. Ample time allows us to understand the project, vet ideas, choose colors, design a final layout and order material without rush fees.

When is the deposit/retainer due?

50% to hold the date and 50% due 7 days prior. $50 rush fee added if the event is within 14 days.

Is my deposit/retainer refundable?

Deposit/retainer is non-refundable but can be used for future date with same materials for original project.

Why should I hire you when I can buy a balloon kit on Amazon?

We exclusively use professional-grade balloons that surpass the quality of generic balloons found on Amazon or other discount retailers. Our balloons are made from durable materials, ensuring longer-lasting inflation and vibrant colors. With professional-grade balloons, you can expect superior craftsmanship and a stunning visual impact for your event. Don't compromise on quality!

What are custom colors?

Custom colors (or double stuffed) are created by inserting one balloon inside another to create new color options. This technique allows for unique color combinations and the opportunity to match your event's theme or color scheme perfectly. The result is a mesmerizing and eye-catching balloon that adds depth and dimension to your decor.

Do you use biodegradable balloons?

Yes! The balloons we use are made from natural latex, a material harvested from rubber trees in a sustainable manner. Unlike synthetic materials, latex breaks down naturally over time, reducing environmental impact.

How is your balloon pricing calculated?

Pricing varies depending on complexity, colors, sizes, and materials (foil, chrome, latex, specialty). When you receive your quote, you will see the cost of Balloons per Foot. This is a linear foot and here is an example of how it is calculated: